Jackson National Life Insurance Company

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Job Purpose

Evaluates training needs and develops eLearning solutions through the application and utilization of various adult learning principles and eLearning technology tools. Conducts training needs assessments and develops training plans, eLearning courses, programs, and evaluations using instructional design methodologies and adult learning principles. Creates videos and simulations to effectively train both technical and behavioral skills. Collaborates with management and other stakeholders in the execution of the corporate-wide eLearning strategy.

Essential Responsibilities

• Effectively executes the following phases of instructional design methodology: needs analysis, task analysis, learning objective generation, course outlining, storyboard development, module development, and creation of participant materials and effective assessments.

• Determines the components, learning strategies and structure for each course or program, collaborating with management and Subject Matter Experts (SMEs) in all phases of the cycle.

• Provides leadership and guidance to training staff and stakeholders surrounding new technologies and standards. Remains current on best practices surrounding content development, materials, media and testing, and identifies opportunities and recommends solutions to streamline the production process.

• Identifies learning-related issues such as content sequencing, flow of information and relevancy of media, and quickly develops and implements effective solutions.

• Appraises capabilities, strengths and weaknesses of new and existing eLearning design and development tools, and recommends changes and upgrades to Jackson’s eLearning software or processes.

• Reviews deliverables for completeness, compliance with standards, and consistency with design documents and company brand.

• Confirms that learning objectives are met, based on results of audience and needs analysis results.

• Identifies continuous improvement areas and enhancements and modifies process steps as needed.

• Creates and executes testing plans for courses deployed via the Learning Management System (LMS).

• Reviews and revises content based on feedback from team members, SMEs, management and other stakeholders, resolving conflict and making sound changes, resulting in the achievement of program goals.

• Performs other duties and/or projects as assigned.

Knowledge, Skills and Abilities

• Strong knowledge and application of adult learning theory and instructional design principles with a strong focus on eLearning/virtual design/graphic design and training methodologies, using the latest interactive learning technologies.

• Strong working knowledge of various authoring and eLearning development tools, such as Articulate 360 (Storyline, Rise, etc.), Adobe Captivate, Camtasia, Adobe Illustrator, and Adobe After Effects. Prior experience with Articulate 360 preferred.

• Strong working knowledge of recording and editing audio for use in eLearning.

• Ability to set up, record and edit video segments to support learning initiatives.

• Excellent verbal and written communication skills.

• Knowledge of SCORM or AICC principles and experience with Learning Management Systems (LMS).

• Proven ability to design effective eLearning training programs and assess their impact on employee performance.

• Self-motivated and able to work efficiently with minimal supervision.

• Excellent ability to plan and prioritize work, with strong time and project management skills; demonstrates the ability to work effectively on simultaneous projects under sometimes tight deadlines and shifting priorities or scope, while maintaining a high level of quality and on-time completion.

• Knowledge of microlearning strategies and implementation.

• Strong collaboration and problem-solving skills.

• Working knowledge, experience and aptitude for developing web-based training using HTML, CSS, JavaScript, and/or other appropriate programming languages and tools preferred.

• Develops graphics, job aids, guides, marketing and other materials to support organizational or department initiatives and instructor-led programs.

Qualifications

• Bachelor's Degree or equivalent experience required.

• 5+ years of experience in instructional design, curriculum design or eLearning required.

• 2+ years of experience specifically in the design of eLearning courseware required.

• Ability to provide eLearning strategies to support corporate initiatives required.

• Ability to provide an eLearning portfolio demonstrating a proven ability to make compelling and cohesive courses required.

• Experience in building eLearning strategies to support corporate initiatives required.

• Experience working in a corporate environment designing training systems, procedures and programs preferred.

We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

At Jackson, our employees are empowered to bring a fresh perspective, confront new challenges, and define their own career paths. We value the unique perspectives and innovative ideas that come from our employees' diverse backgrounds.

Jackson is the marketing name for Jackson National Life Insurance Company (Home Office: Lansing, Michigan) and Jackson National Life Insurance Company of New York (Home Office: Purchase, New York). Jackson National Asset Management, LLC (JNAM) located in Chicago, Illinois, is an SEC-registered investment adviser and Jackson subsidiary.

Annuities are distributed by Jackson National Life Distributors LLC, Member FINRA.

Jackson companies offer an outstanding benefits package including competitive pay, bonuses, comprehensive health insurance benefits, a matching 401(k) retirement plan, adoption assistance, education matching gift program and dependent tuition program. Online applications requested. Contact human.resources@jackson.com for alternate formats for accommodation.

To learn more about Jackson's financial strength and results, visit jackson.com (https://www.jackson.com/our-company/financials/landing.xhtml) .